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Corporate

Our corporate team is made up of talented individuals across many specialised fields. We have diverse career pathways spanning multiple supporting functions that ensure we deliver our award-winning service. 

As a company, we encourage our people to take true ownership of their work, collaborate across various business areas and make a positive impact. The corporate team can influence real business-wide change and innovation, and we are ambitious about the future of our organisation. We are proud of Air New Zealand and what we represent on the world stage. If you have the creativity and drive to step up to our vision for what we want to achieve commercially, culturally and for our customers, Air New Zealand is the place you want to be.

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Brand and Marketing

The Global Brand Content Marketing team are responsible for creating innovative and provocative brand experiences and communications through brand marketing, partnerships, content delivery, digital marketing and social media. The team are responsible for ensuring all staff members understand the brand tools and brand promise of “Liberating Travellers” as well as the brand values. Communications team is responsible for protecting and enhancing the Air New Zealand brand. This includes working with advertising agencies, media companies, news outlets and philanthropic organisations to make sure our customers understand who we are, what we stand for and why they should travel with us.

Find available Brand and Marketing jobs



Contact Centre and Customer Care

Air New Zealand's Contact Centre operates 24/7 to support customers in New Zealand and around the world. Our highly trained consultants make sure our customers receive a personalised and effortless service experience when contacting about their travel needs either in New Zealand or throughout the world. This is a challenging and technical role requiring excellent product knowledge, strong systems ability and commitment to providing world-class customer service.

The Customer Care team delivers outstanding customer experiences every day through innovation and omni-channel experiences. It supports delivery of the airline’s customer policies and advocates for customers. The team is passionate about customer recovery and making sure Air New Zealand continues to be our customers’ airline of choice. From solving issues and sourcing alternative flight options in disruptions to assisting with medical repatriations – the team is at its best when things haven’t gone as planned.

Find available Contact Centre and Customer Care jobs



Finance

The Finance team provides the intellectual, commercial and financial knowledge that allows us to grow as a business and continue to be profitable.

Group Finance, Corporate Finance, Internal Audit, and Group Taxation make up our wider Finance team, with strategic and analytical specialists in each area. Our Finance employees are supported to grow their expertise and further their careers with Air New Zealand, both upwards as well as laterally across the business. 

Find available Finance jobs



Government and Regional Affairs

The Government and Regional Affairs team connects Air New Zealand with external stakeholders in New Zealand and overseas. The team work with local and national leaders to progress Air New Zealand’s interests and express our contribution to supercharging New Zealand’s success. The team works with community partners, regional economic development agencies, and leads Air New Zealand’s commitment to ensuring that Māori culture is reflected in both the customer and staff experience. The team also works closely with the New Zealand Government, Air New Zealand’s biggest shareholder.

Find available Government and Regional Affairs jobs



Group Shared Services

The Group Shared Services team provides shared business services to Air New Zealand’s worldwide operations. It works strategically and tactically with our wider financial, operational, and supply chain streams on project and process initiatives. Some of our areas of specialist expertise include payroll, employee onboarding and contracts, ID cards, credit analysis and control, passenger fraud, transaction validation, fare construction and proration, accounts payable, and accounts receivable. We proudly embrace continuous improvement as part of our culture, and it is a strong area of focus to grow our capability in delivering efficient and effective services.

Find available Group Shared Services jobs



Legal, Enterprise Risk and Governance

The Legal, Enterprise Risk and Governance team advises the business globally on significant projects, legal issues and litigation as well as privacy and data protection issues. They also coordinate company-wide enterprise risk management and corporate insurance, as well as ensuring the smooth running of the Board of Directors meetings, corporate governance and compliance with the NZX Listing Rules.

Find available Legal, Enterprise Risk and Governance jobs



People

The People team is tasked with building a high engagement culture that everyone wants to be a part of, and ensuring we are able to attract and retain some of the world’s most talented people. Our innovative and non-traditional people strategies have helped us find experts across a wide range of disciplines. We’re always looking to bring the “outside-in” and welcome talented people experts who share our vision.

Find available People jobs



Procurement and Supply Chain

The Procurement team are catalysts for innovation, fostering partnerships that extend across commercial, operational, and sustainable endeavours. We work closely with every facet of the airline, aligning our strategies with their business plans and goals to ensure Air New Zealand maximises its return on every dollar spent with our complex and diverse pool of global suppliers.

The Supply Chain team is a vital force supporting billions of dollars' worth of aircraft assets. With dedicated professionals across Aotearoa New Zealand, the team covers everything from Planning and Logistics, Compliance & Risk Management, and aviation-specific areas like Ground Service Equipment (GSE) & Tooling, ensuring seamless operations across the global supply of aircraft parts and Inflight Services. What sets us apart is our unwavering commitment to being customer-centric, prioritising safety and the passenger experience in every decision and strategy. 

Find available Procurement and Supply Chain jobs



Property and Infrastructure

Our Property and Infrastructure division is made up of Master Planning and Leasing, Project Management, Facilities Management (Airports and Commercial) and Facilities Management (Engineering and Maintenance). 

The team works closely with many of Air New Zealand’s business units and pulls together teams of experts as necessary to sustainably improve the performance of our property assets and the working environment for our people.

Find available Property and Infrastructure jobs



Sales

Our global sales team is responsible for driving growth and revenue across our corporate, government and retail partners to support our company purpose to supercharge New Zealand’s success – socially, environmentally and economically.

Find available Sales jobs



Revenue Management

The Revenue Management team is responsible for continuously generating the best possible revenue from every customer journey. This includes optimising our inventory and pricing for passengers and cargo, and providing customer-centric commercial products.

Find available Revenue Management jobs



Strategy, Networks and Alliances

The Strategy, Networks and Alliances team is focused on optimising profitability and sustainably growing the airline's route network. The team also develops airline partnerships that increase Air New Zealand’s international presence and provide our customers with access to a global network.

Find available Strategy, Networks and Alliances jobs



Tandem Travel

Tandem Travel is Air New Zealand’s full-service Travel Management Company (TMC). We've been delivering dynamic travel management solutions for many years, becoming the preferred choice for many of New Zealand’s leading organisations. 

Our team of travel consultants go beyond the ordinary, delivering an exceptional and personalised service to our clients. With offices in Auckland, Wellington, and Christchurch, we're strategically positioned to offer exciting career prospects across the country.

Find available Tandem Travel jobs

Recruitment process

Interested in joining our team? The recruitment process within our Corporate teams may vary depending on your role. Here’s an example of how the recruitment process may work.

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Application

Once you have completed an online application we will assess your skills and experience against the requirements of the position.

Digital interview

Depending on the role, you may be required to complete a digital interview which involves answering pre-set questions in short-form video format, giving you an opportunity to expand on your skills and experience.

Interviews

If you’re invited to attend an interview, we will assess your skills and experience via behavioural-based questions, and provide you with further information about the role.  A second interview may be required to explore your technical skills, often in the form of a pre-set task.

Psychometric testing

Depending on the role, you may be required to complete online cognitive assessments.

Vetting

You will be required to complete a number of vetting and reference checks. A verbal offer may be made subject to clearing the vetting process.

Offer of employment

If you are the preferred candidate and have passed the vetting process, you will be asked to join the Air New Zealand whānau.

Training & development

The key to career advancement at Air New Zealand is being a self-starter and taking ownership of your career development. We know that our people are the key to our success and our strategy includes continually investing in our people so we can embed a high-performance culture into our business. We are invested in your development and have the training and support you need to be the best that you can be.



What to expect when you start

Your first few weeks are largely focused on getting up to speed with understanding our business, our values and where to find the things you need. You’ll have access to online learning modules, as well as an invite to attend our much loved and talked about induction day, ‘Kia ora You’ where you’ll meet other new starters and get to hear about what goes on in other departments across Air New Zealand. You’ll also get a snap shot from some of our Executive team on the journey you are about to embark on. The aim to is to get you ready to start an exciting new chapter of your career as an Air New Zealander.

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