Credit Services Administrator - Fixed Term (12 months)

Kia ora!

Are you detail-oriented, customer-focused, and ready to take on an exciting role within our Financial Control Chapter? We are looking for a motivated Credit Services Administrator to join us on a 12-month fixed term contract.

If you're passionate about delivering exceptional service and thrive in a collaborative environment, this could be the perfect opportunity for you!

What You'll Be Doing:

• Play a key role in managing new Travelcard accounts.
• Dive into data entry tasks with precision and efficiency.
• Triage and resolve customer inquiries in our workflow management system.
• Work alongside Credit Consultants and Analysts to ensure seamless customer satisfaction.

What We’re Looking For:

• A customer service champion who always puts the client first.
• Someone who communicates clearly and confidently, both in writing and in conversation.
• A positive, "can-do" attitude that shines through, no matter the challenge.
• A team player who knows that collaboration leads to the best results.
• Strong numerical and problem-solving skills that you can put to use every day.
• The ability to stay calm and focused under pressure.
• Confidence in navigating key systems like Travelcard and Peoplesoft.
• A methodical approach to your work, with an eye for detail.

If you're ready to bring your talents to a team that values hard work, collaboration, and customer satisfaction, we want to hear from you!

Apply today with an updated CV via the link below and take the next step in your career with us!

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."