Digital Content Specialist - Fixed Term Contract

Kia ora!

We’re looking for a Digital Content Specialist to help improve and simplify content across the Air New Zealand website. This is a short-term contract with an immediate start, running through to 30 June 2026.

This is a hands-on delivery role focused on reviewing, rewriting, and optimising content so it’s clear, accurate, and easy for customers to use. You’ll be working across complex subject matter and making practical content decisions at pace, using data and insights where available. 

You’ll partner closely with content leads and stakeholders, but will be trusted to get on with the work and move things forward. 

What you’ll be doing 

• Review, rewrite, and publish user-centred digital content  
• Turn complex information into clear, simple, usable content  
• Use data and insights to improve content performance  
• Apply accessibility, editorial, and brand standards  
• Work with stakeholders to validate and refine content  
• Manage and update content in CMS platforms  

What we’re looking for 

• Experience designing, writing, editing, and publishing digital content  
• Confidence working with complex or technical content  
• Strong editorial judgement and ability to make pragmatic decisions  
• Experience using data or insights to improve content  
• Working knowledge of accessibility standards (WCAG)  
• Strong communication skills  
• Experience using content management systems  

About you 

You’re comfortable working in fast-moving environments and don’t need everything to be perfectly defined before getting started. You can balance customer needs with business requirements and are confident making decisions with the information available. 

Why this role 

You’ll be working on high-impact content that directly affects customer experience across a major digital platform. This is an opportunity to get stuck into meaningful work quickly and see the results of your changes. 

Applications close 27/04/2026.

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."