Kia ora!
If you have a strong focus on doing the basics brilliantly and willing to go the extra mile to make every customer journey a great experience, then Air New Zealand might have the perfect opportunity for you. Join our Cabin Crew Whanau and be a part of our highly regarded team.
We're accepting expression of interest for Regional Flight Attendants based in Nelson, Napier, Auckland, Christchurch, Wellington and on a full-time basis for potential intakes in the start of 2025. Our regional network extends from Invercargill to Kerikeri, flying to both regional centres and major cities throughout the country
A little bit about the Regional based Flight Attendants
Working locally within New Zealand means you're never too far from home. You will be ensuring safety in the cabin, providing in-flight service to customers and liaising with Pilots and Ground Staff to ensure a seamless and on-time experience.
The environment on our regional New-Zealand aircraft is friendly and relaxed, allowing you to chat with our guests and point out areas of interest during your flight and tailor your customer service to a wide range of passengers. You will be able to step up, take charge of matters in-flight and really own your role.
Our Turboprop Aircrafts
We have 2 types of turboprop fleet within Air New Zealand. The Q300 is our smaller aircraft with 1 flight attendant onboard (sole charge) and seats up to 50 passengers. Whereas the ATR is our slighter bigger aircraft with 2 flight attendants onboard which seats up to 68 passengers.
Key requirements
- Entitled to live and work permanently in New Zealand at the time of applying (NZ Permanent Resident/Citizen or Australian Citizen)
- Full New Zealand Driver License with reliable transport from time of application
- 18 years of age from time of application
- Minimum 2 years customer service experience in a high pressured and customer centric environment is preferred. We are looking for someone with strong leadership, a natural passion for people, ability to cope under pressure, and be resilient in unforeseen circumstances such as medical emergencies
- We operate in a 24/7 industry, so you will need to commit to rostered shifts, weekends and public holidays and be available for regular overnights away from your home base
- Compliance with our Uniform Standards
- A current St John, Level 2 first aid certificate will need to be obtained prior to when you start training with us. This will be requested if you successfully progress to the vetting stages.
Recruitment Process
- Step 1 - If you meet all the above minimum requirements, you will be asked to complete an online digital video interview
- Step 2 - Cognitive assessment
- Step 3 - You will be invited to attend an assessment centre/Interview
- Step 4 - Successful candidates will go through an extensive vetting process, which includes: 2x references, medical clearance, police clearance, swim test (50 metres under two minutes and treading water for one minute) and St John's Level 2 first aid course certification
- Step 5 - You will then be placed into our candidate talent pool. Our Talent Acquisition team will be in touch once we have an available paid Cabin Crew training course.
Why join Air New Zealand?
As a Flight Attendant, you will get to achieve a work/life balance and lifestyle. Our Regional Flight Attendants are close-knit, supportive and professional and you will get the opportunity to work with many experienced Flight Attendants as you gain confidence in the role. You will receive full training, and an opportunity to develop superior customer service skills in a high-paced environment.
Please note: you must reside within a 90 minute commute of the base that you are applying for in order to be considered for the role.
*Note: we do not accept email applications, please apply online via the Apply Now button.
Applications close on the end of the day on Thursday 3rd of October.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
