Senior Continuous Improvement Specialist

Kia ora!

Continuous Improvement touches every aspect of our airline. Make an impact on a large, iconic organisation by helping to instill a continuous improvement ethic in which we strive to be better than the day before.

The Lean chapter, part of the Agile & Lean Centre of Excellence, provides support to the business units in Air New Zealand by growing capability in continuous improvement practices & tools and facilitating/driving/coordinating/advising on improvement initiatives.

To continue the work on embedding a culture of continuous improvement through our Full Potential strategy, we have an opportunity for a Senior Continuous Improvement (CI) Specialist to join our chapter as the Lean support for our Centre of Excellence.

This role will work collaboratively with the Delivery Unit and squads on improving process efficiency and customer experience and provide training and coaching on CI/Lean techniques. The role also includes identifying and driving performance improvement opportunities through digital enablement initiatives.

Experience we're looking for this role:

• Operations management experience with in-depth knowledge of day of ops systems, processes, and policies 
• Demonstrated experience in leading shop-floor CI activities
• Significant CI experience & proven professional skills, including experience with CI tools like LEAN/Six Sigma
• Strong experience with analysis, project management, change management and facilitation skills to engage the business around CI tools and education at front line and senior manager level.
• Demonstrated experience in review, design and implementation of process improvement/change initiatives in the business
• Demonstrated leadership behaviors and a consultative approach, with proven experience as a business partner in the implementation of CI
• Curiosity, open-mindedness, adaptability and able to pivot
• Coaching experience and ability to teach others, build capability in others 

The position is full-time, permanent and can be based in Nelson, Christchurch or Wellington. Your ability to travel at short notice within New Zealand and work varying shifts to meet the needs of your customers will be key to your success in the position.

If this sounds like the opportunity for you, apply now with your most recent CV. If you have applied for this position within the past 12 months, we appreciate your interest; however, we kindly request that you refrain from submitting a new application at this time.

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."