Kia ora!
At Air New Zealand, innovation is at the heart of our journey to become the world’s leading digital airline. We’re transforming the way our digital ecosystem enables critical operations across our Supply Chain, Engineering, Aircraft Maintenance & Delivery, and Aircraft Availability (SCEMAA) portfolios. Join our highly respected Digital Support Team and play a vital role in shaping experiences that touch millions of customers and enable our people to deliver excellence every day.
Based at either our Auckland Airport campus or Christchurch Maintenance facility, this role offers the opportunity to collaborate with an experienced, high-performing team. You’ll work closely with Senior Systems Analysts, connected through an engaged network of squads and product owners, making your impact felt directly in the business.
Your key responsibilities
- Provide robust day-to-day support and maintenance of critical systems and their integrations, ensuring performance and reliability.
- Drive innovation by identifying and implementing emerging technologies to enhance our digital capabilities.
- Map, analyse, and enhance business processes, delivering impactful system improvements aligned with strategic objectives.
- Actively participate in Agile ceremonies, embracing and championing our shared values and collaborative ways of working.
- Engage deeply with stakeholders, facilitating workshops and building strong, collaborative relationships with both business partners and vendors.
What we’re looking for
- Strong functional expertise, ideally with experience in SAP ECC6.0 or S/4HANA.
- Practical experience with SAP Modules (MM, WM, IM essential; TM, FI, SD advantageous).
- Expertise in Supply Chain Management processes, including Demand Planning, Vendor Management, Inventory Management, Transportation Management, and Warehouse Management.
- Proven ability to support and integrate both hosted and on-premise systems in medium-to-large organisations.
- Experience with integration technologies such as Fiori, BTP, and API.
- An analytical mindset, skilled in root-cause analysis, troubleshooting, and process optimisation.
- Familiarity with service management practices or an ITIL qualification and a sound understanding of QA principles.
- Excellent communication skills and a proven ability to foster strong stakeholder relationships.
If you bring most of this experience, along with transferable skills and the drive to grow, we’d love to hear from you.
What we can offer you
We want our people to live their best lives and access great benefits that support their lives outside work. These include:
- Discounted flights for you and your whānau.
- A learning culture offering numerous opportunities to develop your career.
- Health and well-being support through our dedicated Wellbeing Hub and Employee Assistance Programme.
- Work perks, from hotel discounts to health insurance add-ons.
- A choice of superannuation schemes with company contributions of up to 4%.
Ready for take-off?
Join us at Air New Zealand, and play your part in redefining digital excellence and delivering unforgettable experiences. Apply now and help shape the future of travel.
Applications close midnight on 9th September 2025. Please note, while we will deliver an outcome to all applicants, due to the high volume of applications we will only organise conversations with shortlisted candidates.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
