Kia ora!
If you have a strong focus on doing the basics brilliantly and willing to go the extra mile to make every customer journey a great experience, then Air New Zealand might have the perfect opportunity for you. Join our Cabin Crew Whanau and be a part of our highly regarded team.
We're now accepting expressions of interest for Cabin Crew to join our Airbus Fleet on a full-time basis based in Tāmaki Makaurau (Auckland), Te Whanganui-a-Tara (Wellington) for intakes in 2026.
With safety as the core of everything we do, our flight attendants are proud, dedicated, and proactive people who love working in an industry where every second counts. This is an ever-changing and demanding role that will push you to perform at your best.
A 'Can Do' attitude is something Air New Zealanders are well renowned for. Our crews make a special effort to keep flights on time, able to rise above extremely challenging situations and think creatively to make things happen. Our ability to welcome all customers as friends and deliver remarkable and unique kiwi hospitality is unprecedented.
The position of Cabin Crew is one of prestige and immense responsibility. As an Air New Zealand Flight Attendant, you'll be responsible for the welfare, comfort, and enjoyment of all our customers from the minute they step onboard until they reach their destination.
Key Requirements
- NZ Citizenship, Australian Citizenship, NZ Permanent Residency or Australian Permanent Residence. An ability to travel overseas is required including a valid passport with a minimum of 2 years validity.
- 18 years of age from time of application
- Minimum 2 years of proven experience in a customer-facing role in a high-pressured environment is preferred. We are looking for someone with a natural passion for people, ability to cope under pressure and be resilient in unforeseen circumstances. Each day can bring a different challenge and the ability to adapt to change will set you up for success
- Full New Zealand Driver License with reliable transport from time of application
- Passenger safety is paramount in our current operating environment, the ability to address and effectively communicate compliance requirements with passengers is a must
- Being physically fit is essential for this role, as it requires the ability to perform tasks that involve physical activity and requires you to be on your feet for extended periods of time.
- We operate in a 24/7 industry, so you will need to commit to rostered shifts, weekends and public holidays
- Compliance with our Grooming and Uniform Standards
Recruitment Process
- Step 1 - If you meet all the above minimum requirements, you will be asked to complete an online digital video interview
- Step 2 - Cognitive assessment
- Step 3 - Invitation to attend an assessment centre
- Step 4 - Successful candidates will go through an extensive vetting process, which includes: 2x references, medical clearance, police clearance, swim test (50 metres under two minutes and treading water for one minute) and St John's Level 2 first aid course certification
- Step 5 - You will then be placed into our candidate talent pool. Our Talent Acquisition team will be in touch once we have an available paid Cabin Crew training course.
Are you ready to fly with us? Apply online now!
*Note: we do not accept email applications, please apply online via the "apply now" button.
Applications close at the end of the day on Friday 27th March
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
