Tandem Travel, a division of Air New Zealand, is a leading corporate travel management company. We specialise in providing comprehensive, cost-effective, and full-service business travel solutions to corporate, government, and group travel clients. Our mission is to deliver exceptional travel experiences through innovative solutions and dedicated customer service.
The role
We are seeking a dynamic and experienced leader to join our team as the Head of Tandem Travel. As a senior leader within Air New Zealand, this role is pivotal in driving the strategic direction and operational excellence of Tandem Travel. The successful candidate will be responsible for overseeing all aspects of the business, including technology, customer solutions, operations, sales, finance and commercial strategy.
Key Responsibilities:
- Lead and manage the Tandem Travel team, fostering a high-performing, customer-centric culture.
- Build and maintain strong relationships with government and corporate clients.
- Develop and implement strategic plans to enhance business growth and customer satisfaction.
- Oversee the development and execution of sales and marketing strategies.
- Ensure operational efficiency and excellence in service delivery.
- Collaborate with internal and external stakeholders to drive business objectives.
- Manage financial performance, including budgeting, forecasting, and reporting.
- Champion innovation and continuous improvement within the team.
Qualifications:
- Proven experience in a senior leadership role within the travel industry.
- Strong understanding of corporate travel management and related technologies.
- Ability to build and maintain strong relationships with key stakeholders, including government and corporate clients and multiple technology partners
- Excellent leadership and people management skills.
- Strategic thinker with a track record of driving business growth.
- Exceptional communication and interpersonal skills.
- Financial acumen and experience in managing budgets and financial performance.
Please note, this role can be based in either Auckland or Wellington, and some travel is required.
If you are a visionary leader with a passion for the travel industry and a proven track record of driving business success, we would love to hear from you. Applications close Friday January 17th 2025.
**The Air New Zealand talent team are on leave from December 24th 2024 - Jan 6th 2025. All applications will be reviewed after this.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
