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Operational Integrity and Assurance Manager – Investigations

Kia ora!

Air New Zealand operates a global network that provides air passenger and cargo services to, from and within New Zealand. Our driving purpose is to enrich our country by connecting New Zealanders to each other and New Zealand to the world. Embedded in our purpose, is a promise of Manaaki – taking care further than any other airline. This promise is supported by our safety teams who safely enable our operations and contribute to our safety culture.

We have an exciting opportunity for an experienced safety leader to join the Operational Safety team in the role of Operational Integrity and Assurance Manager - Investigations. This is a people and thought leadership role, essential to our airline Safety Management System (SMS). 
Mō tēnei tūranga mahi | About the role
The role sits within Operational Safety, a 'Centre of Excellence' comprised of skilled safety specialists who are focused on the safe enablement of our business outcomes. Our activities include safety investigation, safety audit, SMS enablement, risk management, safety intelligence and reporting, and safety promotion. We are part of the wider Operational Integrity & Safety (OI&S) team, which promotes and supports the safety, health, and security of our people and operations, to ensure safe journeys for our customers. 

The Operational Integrity and Assurance Manager - Investigations is responsible for leading our operational safety investigations, by employing progressive investigation techniques and Just Culture principles, so that safety improvement opportunities are identified. This contributes to our overall management of safety risk to prevent future accident or harm events.

The successful candidate will lead a team of Safety Specialists with a focus on their safety investigation craft, development, wellbeing, and execution of safety investigation responsibilities in accordance with standards and best practice. They will provide safety investigation leadership across the airline, by promoting a coordinated and consistent application of best practice safety investigation methodologies.   

They will fulfil the role of Senior Person Occurrence Investigations for Air New Zealand's Part 119 Air Operator Certificate (AOC), Part 141 Aviation Training Organisation (ATO) certificate, and other regulatory certificates as directed.
Ko wai koe | About you 
We are looking for a leader with experience in influencing and coaching diverse teams to achieve business goals.  The following attributes are essential:

  • Aviation safety investigation qualifications or equivalent industry training
  • Advanced knowledge of SMS and its application in practice
  • Hold or have held an Airline Transport Pilot's Licence (ATPL) or equivalent aviation technical qualification
  • Experience in leading aviation safety investigations at an airline or large organisation level
  • Five or more years' experience in large complex organisations in a leadership position
  • Extensive aviation experience, ideally in airline flight operations involving large aircraft
  • Experience in fostering constructive relationships with a wide range of stakeholders, including senior leaders, front-line personnel, unions, and regulators
  • Proven record of systems thinking and continuous improvement practices
  • Previous CAA Senior Person acceptance and/or suitable experience and qualifications to meet CAA requirements for a 'Senior Person Occurrence Investigations' for a large airline.

Ki te tono | To apply
If your skills, experience, and attributes align with the above, and you are motivated to contribute to our promise of Manaaki, please apply via our Careers site with an updated CV and a short cover letter explaining why you think you'd be an ideal candidate for the role.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."

  1. Airline Operations, Standards & Training


Auckland, NZ

Closing Date


  1. Permanent Full time
our consultant managing the role

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