Aircraft Service Agent - Nelson

Kia ora!

Join the team behind every smooth departure at Nelson Airport. As an Aircraft Service Agent, you’ll play an important role behind the scenes, helping deliver safe, on-time journeys for our customers every day.

We currently have three part-time opportunities available:

• 1x Permanent Part Time
• 2x Fixed Term Part Time

At Air New Zealand, we connect friends and whānau across Aotearoa and the world. As part of our whānau, you’ll thrive in a dynamic environment focused on teamwork, safety, and delivering experiences that make every journey special.

No two shifts are the same. You’ll work both indoors and outdoors alongside a variety of aircraft and ground equipment, supporting the smooth turnaround of flights and helping maintain the high standards our customers expect from Air New Zealand.

What you’ll be doing

• Safely load and unload baggage to support on-time aircraft departures and arrivals
• Clean aircraft interiors to ensure a welcoming experience for every customer
• Work closely with team members to keep airport operations running smoothly and efficiently
• Operate in a safety-conscious environment, following procedures and prioritising care at every step
• Adapt to changing flight schedules, operational priorities, and weather conditions
• Work in and around smaller Q300 and ATR aircraft, including tight spaces and physically active environments

What we’re looking for

• You must be entitled to live and work permanently in New Zealand at the time of applying (NZ/AU Citizen or NZ Permanent Resident)
• A Full or Restricted New Zealand Drivers Licence
• Experience working in a physically demanding role, ideally within a safety-focused environment
• A strong work ethic and motivation to deliver the best outcome for customers and colleagues
• Resilience, adaptability, and the ability to manage changing priorities and deadlines

Shift Work Roster

These part-time roles involve working between 36 and 72 hours per fortnight on a rotating shift roster. Shifts may include early mornings, evenings, weekends, and public holidays depending on operational requirements and flight schedules. Flexibility across different shift times and days is essential.

If this sounds like you, please apply online via our careers website with your CV and cover letter. Please note that we are unable to accept applications by email.

Applications close Thursday 22 October.

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."