Kia ora,
At Air New Zaland, we are building back better as we connect friends and whānau all over Aotearoa to each other and reconnect Kiwis to the World. To help accelerate creating these connections, we are doing things a little differently by reaping the benefits of operating in an Agile way - we call this Full Potential. We believe our new ways of working will help us deliver the best flying experience on Earth for our customers, make Air New Zealand the best place to work for our employees, and enable us to adapt to uncertainty and make decisions faster.
To support this vision, we are currently seeking an experienced Change Manager on a 6-month contract (Internal Job Title: Delivery Enablement Specialist) to join the Digital Delivery Enablement team. This isn’t your ordinary change management role - we’re looking for a T-shaped professional with a deep understanding of change practices and a broad delivery skill set. You will have a hands-on "roll your sleeves up" approach to the delivery of your Tribe and Squad(s) outcomes, leveraging your breadth of expertise to ensure every stage of delivery succeeds.
You will champion and leverage our agile operating rhythm to deliver outcomes via large-scale cross-functional initiatives. This will require you to manage complex dependencies between teams, third parties, and across the organisation to ensure end-to-end delivery success.
Key Roles and Responsibilities:
- You will play a pivotal role in enabling successful delivery by ensuring teams have the right structures, processes, and change strategies in place to drive adoption and minimise friction.
- Conduct impact analyses, assess change readiness, and identify key stakeholders to support effective change delivery and planning.
- Support the design, development, delivery, and management of communications to ensure employee understanding and engagement for relevant change projects and initiatives.
- Identify, track, and mitigate change management risks and issues in collaboration with relevant stakeholders.
- Develop and maintain effective relationships with key internal stakeholders to ensure stakeholders' requirements are balanced and to manage stakeholder expectations.
- Actively ensure the safety and security of all people, assets, systems & procedures engaged in or associated with own area of responsibility or otherwise under own control or influence.
- Experience in Agile Project methodologies.
Experience & Skills:
- Proven experience delivering change in an iterative, value-driven way, ensuring continuous delivery of benefits rather than a traditional waterfall approach.
- Experience leading and delivering technology and business outcomes in a corporate environment.
- Significant experience leading large-scale organisational change efforts.
- Experience across the traditional project delivery areas of Change Management, Project Management and Business Analysis with the ability to apply these skills to meet the project goals.
- Ability to "navigate the grey" to define the black & white and be comfortable with ambiguity.
- Strong influencing and engagement skills that enable you to work with diverse stakeholder groups while managing expectations.
- Active listener and clear communicator, enabling effective technical discussions to closure.
- Experience in aviation, transport, logistics, or operations a plus.
This role currently requires at least 3 days/ week in one of our Auckland offices. Starting from 1st July, Air New Zealand will be moving to 4 days a week in the office due to a change in our hybrid working policy.
To be considered for this opportunity, please apply online with an updated CV.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
