Kia ora!
Air New Zealand's purpose is to enrich our country by connecting New Zealanders to each other and New Zealand to the world, and as a brand promise, we endeavour to offer Manaaki to all our employees and customers - taking care further than any other airline. Our goal is to create compelling experiences that empower and connect, and as part of that, we are embarking on a significant transformation of the customer experience.
We’re looking for an NDC Channel Strategy & Performance Manager (NDC Senior Specialist) to join our Distribution team at Air New Zealand. This role is focused on the commercial strategy and performance side of our NDC programme - shaping how we evolve our channel mix, track performance, and model the commercial impact of our transition to modern retailing.
You’ll work closely with stakeholders across Revenue Management, Sales, Finance and Digital to guide how we scale NDC in a commercially sustainable way. This is a great opportunity for someone with strong commercial instincts, data fluency, and a strategic mindset to help steer one of the airline’s most critical transformations.
Key responsibilities include:
- Shape and evolve the NDC roadmap in line with Air New Zealand’s global distribution strategy
- Provide insight into channel mix, adoption trends, cost-to-serve, and return on distribution investment
- Partner with revenue management to ensure NDC supports commercial goals and pricing strategy
- Track and forecast cost savings opportunities from channel shift (GDS to NDC)
- Collaborate with regional teams on prioritisation of NDC go-to-market plans and adoption KPIs
- Monitor global and regional trade dynamics, identifying new opportunities or commercial risks
- Provide data and strategic input into business cases for future aggregator or partner engagements
We’re looking for someone who brings:
- Strong understanding of airline distribution, including NDC and traditional GDS
- Strategic mindset with commercial acumen
- Ability to balance long-term thinking with practical execution
- Skilled in stakeholder engagement across sales, revenue management, and digital teams
- 7-10+ years’ experience at a senior commercial level in complex environment.
If this opportunity is of interest to you, apply now with your most recent CV.
Please note this job closes on 12/05/2025.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
