Kia ora!
After recently being voted as New Zealand's most attractive employer, Air New Zealand is continually capturing the world's attention for its great culture, outstanding customer service and innovations that are truly cutting edge. Grow your passion & reach your full potential, with the support of our whānau!
We're recruiting for a Sales Capability Specialist (Senior Sales Specialist) to join the Sales team based in Auckland. As our Sales Capability Specialist, your mission is to build a high-performance sales culture grounded in consistency, rigour, and proven sales methodologies.
You’ll lead the development of structured sales protocols and embed our preferred sales training programs across the team. From onboarding through to coaching and performance uplift, you'll be the architect of sales excellence, ensuring our people are confident, capable, and aligned to strategic goals.
By driving best-practice behaviours, streamlining tools and processes, and setting clear expectations, you’ll create the environment and momentum needed to maximise revenue and deliver measurable results.
The role you will play:
- Establishing consistent sales protocols and process discipline across teams.
- Embedding preferred sales frameworks and training to lift capability and confidence.
- Coaching and supporting leaders to create accountability and unlock team potential.
- Using data and performance metrics to drive continual improvement.
- Aligning sales operations with broader commercial strategy to optimise revenue outcomes.
- Leading the Sales & Operations team to deliver customer excellence and operational efficiency.
Our ideal candidate:
You’re not just passionate about sales—you’re passionate about doing it right.
- A tertiary qualification in business or equivalent commercial experience.
- 5+ years in Sales or Marketing, with a proven ability to influence strategy and execution.
- Hands-on experience embedding structured sales methodologies and frameworks.
- Strong analytical skills with a focus on performance outcomes and ROI.
- A leadership style that balances accountability with inspiration.
- Sharp stakeholder engagement and communication skills.
Why Join Air New Zealand?
This is your chance to shape the future of sales capability at one of the world’s most iconic airlines. We’re proud of our culture, passionate about our people, and always looking for new ways to lift our performance.
If you’re ready to bring discipline, direction and drive to our sales function, apply today!
Applications close 29/06/2025.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
