Kia ora!
Air New Zealand's purpose is to enrich our country by connecting New Zealanders to each other and New Zealand to the world, and as a brand promise, we endeavour to offer Manaaki to all our employees and customers - taking care further than any other airline. Our goal is to create compelling experiences that empower and connect, and as part of that, we are embarking on a significant transformation of the customer online retail experience.
We are looking for a Senior Product Manager for our Next Generation Retail Product to join us, in a role that will be instrumental in leading and realising key elements of the product vision: developing the best airline retail experience! This role will suit someone that has a strong experience with modern online retailing, a self-starter who is prepared to get into the detail, whilst having excellent stakeholder management and very strong strategy development and execution skills.
This role will be the voice of the customer and champion business value and customer experience, coupled with the ability to deliver exceptional outcomes. With a deep understanding of online retail, customers, business processes and technology, this role is responsible for developing the product vision, formulating the strategy and product roadmap, stakeholder engagement and working in a cross-functional team to deliver our next-generation retail experience!
There will be a level of ambiguity you will need to be comfortable with, coupled with the complexity of the airline environment and the pace at which we work. Your curious nature will help you drive outcomes, and you will have demonstrated that you can lead large-scale organisation initiatives with a broad set of stakeholders, building trust and partnerships across a wide group.
Our successful candidate:
In return, we offer fantastic staff travel benefits, flexible working, life insurance, paid parental leave, health and wellbeing support, plus much more. We also believe in growing our people and offer fantastic career progression opportunities. If you are eager to make an impact on a large, complex and totally iconic Kiwi business, take flight and apply now via our Careers site. Applications cannot be received via email. If you have already applied for this position, we kindly ask that you refrain from submitting another application. Thank you for your understanding.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
